Reference

Privacy Policy for your 9jas account

Q: Can I ask for a copy of my account data?

Yes. Contact privacy@9jas.net or use signed-in support and tell us what account data you want to receive. We verify ownership first, then provide the record set that the law allows us to share.

Q: Who can I contact about privacy concerns?

Email privacy@9jas.net for privacy requests, or use live chat after signing in if the concern involves a recent payment, login or account change. We may ask for identity checks before discussing private records.

Your 9jas account links lobby activity from Roulette, Sparta and Football Strike with payment records from UPI, Paytm and PhonePe, and this Privacy Policy explains how we handle…

Account data clarityCookie controlsUPI privacy contextPaytm and PhonePe records

Browse lobby Read FAQ

India privacy terms around payment data

9jas Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how we collect, use, share, secure and retain data connected with your account, wallet, identity checks, device sessions and support messages. We use this data to run your login, match UPI, Paytm and PhonePe payment references, process withdrawals, keep account access secure

1
and answer privacy requests. We may also use technical data such as IP address, device type, browser version and cookie choices to reduce account misuse and maintain service records. Where the law requires a different handling step for your location, that local requirement applies. Access and
2
eligibility depend on local law and are available only where local law permits. We do not sell your account data, and we limit internal access to teams that need it for account, payment, safety or legal work.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

Contact us about privacy requests

If you want to ask about the data linked to your account, start with the contact path that matches the issue. Clear details help us locate the right record without exposing private data in open messages. We may ask you to confirm account ownership before we share, correct or erase any record that can identify you.

Team online

Privacy email

Write to [email protected] with your registered mobile number or email, the device you used, and the privacy request you want us to handle. We reply with the next step and any identity check needed.

Account help desk

Use live chat after signing in when your request relates to a recent login, UPI deposit record, or withdrawal check. We can view your account trail and explain which data field is involved.

Formal escalation

If you need a formal privacy escalation, send a dated letter to our privacy team through the address shown in your account area. Include your contact details so we can answer securely.

ACCOUNT CARE

How we handle account data

Our privacy work is built into the account flow rather than treated as an afterthought. Each record is tied to a purpose: opening your account, verifying access, matching payments, running security checks…

Data we collect

We collect details you enter during account setup, login records, wallet activity, game-session references, support chats and device data. For games such as Bingo or Fishing God, we store session data needed for account history and dispute checks.

Cookie choices

Cookies help remember your session, language choice and security status. Some cookies are needed for login and fraud checks, while optional analytics cookies help us understand page errors and improve privacy controls.

Payment privacy

UPI, Paytm and PhonePe references are used to match deposits and withdrawals with your wallet. We store transaction IDs, status marks and time stamps, not your full banking password or private app login.

Account security

We use login checks, device signals and activity alerts to spot unusual access. If a privacy request could expose account data, we verify ownership before sending copies, changing details or deleting records.

Retention periods

We keep account and payment records only for as long as needed for service, legal, tax, fraud and dispute purposes. When a record is no longer needed, we delete it or remove direct identifiers.

Your change requests

You can ask us to correct inaccurate profile details, update contact data, receive a copy of account data, or request deletion where the law allows. Some records may remain when legal duties require storage.

Privacy questions before you join

These answers explain the privacy choices you can make before and after opening an account. They cover what we collect, why payments create records, how cookies work and how to contact us for access or correction. If your location has extra legal steps, we apply the rule that fits your region.

It covers account details, login records, payment references, cookie data, support messages, device signals and game-session records connected with your account. It also explains when we may keep data for security, legal or dispute reasons.

Payment records help us match deposits and withdrawals to your wallet, confirm transaction status and answer payment queries. We use references such as transaction IDs and time stamps, not your private payment app password.

Yes. Contact [email protected] or use signed-in support and tell us what account data you want to receive. We verify ownership first, then provide the record set that the law allows us to share.

Send the field you want corrected, the accurate value and proof if the change affects identity or payment records. We review the request, update eligible fields and explain if a record must remain unchanged.

Retention depends on the record type. Login and cookie data may be shorter, while payment, tax, fraud and dispute records can require longer storage. When storage is no longer needed, we delete or de-identify the data.

Cookies remember your session, security state and selected settings. Some are necessary for account access, while optional analytics cookies help us understand errors. You can manage browser cookie settings, though some features may be affected.

Email [email protected] for privacy requests, or use live chat after signing in if the concern involves a recent payment, login or account change. We may ask for identity checks before discussing private records.

Privacy Policy for your 9jas account

Contact us about privacy requests

Privacy email

Account help desk

Formal escalation

How we handle account data

Data we collect

Cookie choices

Payment privacy

Account security

Retention periods

Your change requests

Privacy questions before you join

01 What data does this Privacy Policy cover?

02 Why do you need UPI, Paytm or PhonePe records?

03 Can I ask for a copy of my account data?

04 How can I correct wrong account details?

05 How long do you keep my data?

06 Do cookies track my privacy choices?

07 Who can I contact about privacy concerns?

Related Pages